PetSure, Australia’s leading provider of Pet health insurance, is implementing Gratex’s Underwriting Process Management System (UPM).

“Gratex International are trusted business partners of Petsure (Australia) Pty Ltd who have contributed significantly to the ongoing success of our operation over the past 5 years. During this period, the Gratex team have led and facilitated a complete upgrade of PetSure’s IT infrastructure to provide us with a scalable, secure and recoverable platform for our growing business. PetSure has, in addition, commissioned Gratex to develop our ‘next generation’ insurance administration system based on UPM’s core architecture and insurance functionality. The UPM platform provides both a robust underlying data architecture plus rich insurance functionality that has enabled us to fast-track this mission critical project. I highly regard the professional and dedicated team at Gratex International and recommend them unreservedly."

Gavin Kleinhans / General Manager of PetSure Australia Pty Ltd

“This has been a major project as this required a complete understanding of Protecsure’s current insurance business practices. Gratex’s professional expertise has been demonstrated throughout the design and development phases of this project. They are consultative at all levels and show a keen willingness to not only understand current processes but also provide alternative suggestions and solutions to our business, to ensure that the developed application will meet our needs.

Their continued level of support during development and subsequent implementation is of a very high standard and I would highly recommend their services as an IT support and application development company.”

John Turner / Chief Financial Officer of Protecsure